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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)
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Subject: Open or preview certain email cause lotus notes to crash
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Functionality
Platform: Windows
Release: 8.5
Reproducible: -Reproducibility-

This problem exist in 8.5, 8.5.1 and 8.5.2.
Many of my users can't open one or two emails, when they try to open it or even just preview it in the preview pane, will cause their lotus notes to crash or stop responding.
I copied the email to my inbox, and I also can't open the email, had to kill my lotus notes.
The email can be viewed in the webmail or from outlook.
Any suggestions?

TIA.


Feedback number WEBB8CF6XM created by ~Juan Umnutherjip on 12/24/2010

Status: Open
Comments:

Open or preview certain email cause... (~Juan Umnutherj... 24.Dec.10)
. . Can you post a sample mail db? <> (~Olga Desfooter... 28.Dec.10)
. . . . Uploaded (~Juan Umnutherj... 3.Jan.11)




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